Delivery and Returns
Does COMB ship to my country?
We currently ship to New Zealand ($6), Australia ($10), UK and USA ($20). Free shipping on all orders of $100. If your country is not listed, please send us an email and we can try to arrange this for you.
How do I track my order?
You will receive an email notification once the order has been fulfilled and dispatched. The email will contain a tracking number for you to check for updates on delivery times.
*Please expect possible delays due to COVID-19.
Can I return my order?
We trust you’ll love COMB, however, if in the case you are unsatisfied we offer a 14 day returns policy at customers own expense.
Before returning your order, please send us an email with your order details and reason for return to info@thisiscomb.com.
*Please note for best results it can take up to 30 days to see improvement in overall hair condition.