Delivery and Returns

Does COMB ship to my country?

We currently ship to New Zealand ($6), Australia ($10), UK and USA ($20). Free shipping on all orders of $100. If your country is not listed, please send us an email and we can try to arrange this for you.

How do I track my order?

You will receive an email notification once the order has been fulfilled and dispatched. The email will contain a tracking number for you to check for updates on delivery times.

*Please expect possible delays due to COVID-19. 

Can I return my order?

We trust you’ll love COMB, however, if in the case you are unsatisfied we offer a 14 day returns policy at customers own expense.

Before returning your order, please send us an email with your order details and reason for return to info@thisiscomb.com.

*Please note for best results it can take up to 30 days to see improvement in overall hair condition.